Holds up to 4.0 oz (120ml) of liquid. Suitable for light incontinence. Enjoy all-day comfort in these pure cotton woven boxers. Looser style with a functional button fly.
Free shipping on all orders over US$59
Guaranteed Safe Checkout
We offer a variety of secure and convenient payment options.
Welcome to carerspk.com! We offer a variety of secure and convenient payment options.
Available Payment Options:
We accept various major credit and debit cards including Visa, MasterCard, and American Express. All transactions are securely encrypted to ensure your information is safe.
Apple Pay/Google Pay
Use Apple Pay or Google Pay for a quick and easy one-touch payment experience.
Choose PayPal for a fast and secure checkout experience.
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We use SSL encryption technology to protect your personal information and payment security. Your payment details are not stored on our servers. International Payments: We support multiple currency payments to accommodate our international customers. Please note that currency conversion will be based on the current exchange rate.
If you encounter any issues during the payment process, please contact our customer service team at firstname.lastname@example.org. Our service hours are Monday to Friday, 9:00 AM to 6:00 PM.
Frequently Asked Questions:
Q: Can I use multiple payment methods for one transaction? A: Currently, we only support completing a transaction using a single payment method. Q: What should I do if I encounter an error during payment? A: Try refreshing the page or switching payment methods. If the problem persists, please contact our customer service team.
Thank you for choosing CARER! We look forward to providing you with a pleasant shopping experience.
Subscribe&Get US$11 off coupon code "US11" your first order
30 Day Trial Period Assurance
New users can try our underwear(1 pair) risk free for 30 days
Trial Period Assurance
Want a refund?
We understand that your satisfaction is our priority. With our 30 Day Trial Period Assurance for one item, you can enjoy peace of mind in your purchase. The main purpose of this policy is to allow customers to request a refund from the day you receive your package, without the need to return the product.
Claim on 1(one) used product
A first-time/new customer can make a claim on 1(one) used product purchased in the first order if you are unsatisfied with this product, as part of our Trial Period Assurance.
You are not required to return the 1 (one) product you are claiming.
You will be refunded for the price you paid when purchasing the item. Shipping costs are NOT eligible for credit or refund with our 30 Day Trial Period Assurance for changes of mind - only for products which are faulty, not fit for purpose or which do not match their description.
30 day trial period assurance and multiple pairs purchase
If you purchase multiple pairs as a first-time customer, only 1 used product is eligible for a refund. All other items must comply with our change of mind or faulty/not fit for purpose returns policy to be eligible for a return.
To claim your 30 DayTrial Period Assurance, please contact our customer experience team by email at email@example.com with the following information:
We also understand that online shopping comes with some uncertainty. We want you to be completely satisfied with your purchase — that's why we offer a Trial Period Assurance. Place your first order stress-free and ensure the perfect fit.
Here's how our Trial Period Assurance works:
1. Review Our Size Chart and Place Your Order
Before placing your order, be sure to consult our size charts to select the right size. We want to ensure you get the perfect fit from the start.
2.Try on ONE Pair
Once your order arrives, try on ONE pair to see if it's a perfect fit. This will help you decide if you need to size up or size down.
3. Not the right fit? No worries!
If you find that the pair of underwear you've tried on doesn't fit as expected, don't worry! Contact our team within 30 days from the day you receive your package and we will send you ONE replacement pair in your correct size. (You can keep the pair you've tried on; we don't want it back)
4. Ordered More Than One Pair?
Exchange Your Unopened Pairs for the Right Size. If you ordered multiple pairs and they are unopened, we are happy to exchange them for the right size. Please get in touch with us to arrange the exchange.
To enjoy the Trial Period Assurance, please contact our customer experience team by email at firstname.lastname@example.org with the following information:
Preferred Size for Exchange
Items included in our Trial Period Assurance:
Incontinence underwear Period underwear Full priced items in the above categories purchased with a discount or promotional code
Items excluded from our Trial Period Assurance:
Accessories Postpartum Mesh Underwear
Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
Our 30 Day Trial Period Assurance starts from the day you receive your package.
We will replace or refund ONE pair of opened underwear per order only.
We cannot accept the return or exchange of worn underwear for hygiene and health reasons.
When contacting us, please have your order number ready for a smooth and efficient process.
Our 30 Day Trial Period Assurance is only valid for purchases made directly through our website carerspk.com. Please refer to the stockist or wholesaler return policy if purchasing elsewhere.
We reserve the right to refuse any returns or exchanges that show signs of wear or don't meet above requirements.
Unworn, unopened garments can be returned
Please carefully read through this returns policy as you are agreeing to this when you make a purchase from our website. Remember that our returns policy is in addition to, and does not exclude any of, your rights under Consumer Law.
For underwear, you must follow our wash and care instructions to get the maximum lifetime of use from our garments.
NEW USER - 30 DAY RISK-FREE TRIAL
A new user can make a claim on 1(one) used product purchased in the first order with CARER if you are unsatisfied with this product, as part of our 30 Day Risk-Free Trial.
You are not required to return the 1 (one) product you are claiming.
You will be refunded or credited for the price you paid when purchasing the item. Shipping costs are NOT eligible for credit or refund with our 30 Day Risk-Free Trial for changes of mind - only for products that are faulty, or not fit for purpose.
Items included in our 30 Day Risk Free Trial:
Full priced incontinence underwear
Full priced items in the above categories purchased with a discount or promotional code
30-day risk-free trial and bundle pack purchase
If you purchase a bundle pack as a first-time customer, only 1 used product is eligible for a refund. All other items must comply with our change of mind or faulty/not fit for purpose returns policy to be eligible for a return.
CHANGE OF MIND RETURNS OR EXCHANGE FOR A NEW SIZE
We offer a product exchange or refund should you change your mind regarding your purchase or if you order the wrong size. Conditions you must comply with in order to be able to exchange your product purchase or receive a refund are stated below:
Products must be returned within 30 days of receiving the product
The product must be in unopened and in original condition
In order to receive an exchange or credit for your return, you will need to pay for the eligible items to be returned to our warehouse at your own expense.
Change of mind returns must be requested through our returns portal.
CARER recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
Depending on where you live, processing timeframes may vary; Please allow up to 10 working days.
SALE AND CLEARANCE ITEMS
For items that are on sale or are on clearance, no change of mind returns are allowed. Returns are only allowed if the product is faulty, not fit for purpose.
A refund, replacement or credit will be offered for product/s deemed faulty, not fit for purpose, or do not match the description.
Please contact our customer experience team at email@example.com so we can assess, investigate and resolve this issue for you.
Please provide our Customer Experience team with the following information:
Your order number
The name of the affected item(s)
The batch number of each item (only for underwear, located on the garment care label)
A photo of the fault/s OR description as to how the product is not fit for purpose or description how the product does not match the description
If applying for multiple faults, you will be required to provide a photo of all items and their faults in one photo so that we can clearly identify the issue.
Our CARER customer experience team may require you to send back your products for inspection, and it is recommended you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
We will cover the cost of shipping to replace products that are faulty. Requests must be received through firstname.lastname@example.org.
IMPERFECT AND SECONDS ITEMS
If an item has been marked as ‘imperfect’ or as a ‘seconds’ item this sale is final meaning and under no circumstances can returns, exchanges or refunds be accommodated.
No refunds will be provided to purchased gift cards.