All new customers can make a claim on 1(one) product purchased in their first order with Carer®. You are not required to return the 1 (one) product you are claiming under your 30 Day Risk Free Trial.
To claim your 30 Day Risk Free Trial, please contact us via email at customer@carerspk.com with the following information about the products:
● Order number
● Reason
Please note: You will be refunded or credited for the price you paid when purchasing the item. Shipping costs are not eligible for credit or refund with our 30 Day Risk Free Trial.
Items included in our 30 Day Risk Free Trial:
Full priced incontinence underwear
Period underwear
Full priced items in the above categories purchased with a discount or promotional code
Items excluded from our 30 Day Risk Free Trial:
Accessories
The following reasons may be used to invoke our 30 Day Risk-Free Trial:
Incorrect size purchased
Doesn't work for me (including leaking, too hard to use)
Too big/too small
Wrong item purchased
Do not like style/size/colour/print
Our 30 Day Risk Free trial is only valid for purchases made directly through our website carerspk.com. Please refer to the stockist or wholesaler return policy if purchasing elsewhere.
