Customer Service: customer@carerspk.com
Free shipping on All Orders over $59
Save $15 OFF on orders over $100
Save $30 OFF on orders over $150
Save $50 OFF on orders over $200
Discount applied at check out automaticallyCouldn't load pickup availability
Free shipping on all orders over US$59
All new customers can make a claim on 1(one) product purchased in their first order. You are not required to return the 1 (one) product you are claiming under your 30 Day Risk Free Trial.
To claim your 30 Day Risk Free Trial, please contact us via email at customer@carerspk.com with the following information about the products:
● Order number
● Reason
Please note: You will be refunded or credited for the price you paid when purchasing the item. Shipping costs are not eligible for credit or refund with our 30 Day Risk Free Trial.
Items included in our 30 Day Risk Free Trial:
Full priced incontinence underwear
Period underwear
Full priced items in the above categories purchased with a discount or promotional code
Items excluded from our 30 Day Risk Free Trial:
Accessories
The following reasons may be used to invoke our 30 Day Risk-Free Trial:
Incorrect size purchased
Doesn't work for me (including leaking, too hard to use)
Too big/too small
Wrong item purchased
Do not like style/size/colour/print
Our 30 Day Risk Free trial is only valid for purchases made directly through our website carerspk.com. Please refer to the stockist or wholesaler return policy if purchasing elsewhere.
Please carefully read through this returns policy as you are agreeing to this when you make a purchase from our website. Remember that our returns policy is in addition to, and does not exclude any of, your rights under Consumer Law.
For underwear, you must follow our wash and care instructions to get the maximum lifetime of use from our garments.
NEW USER - 30 DAY RISK-FREE TRIAL
A new user can make a claim on 1(one) used product purchased in the first order with CARER if you are unsatisfied with this product, as part of our 30 Day Risk-Free Trial.
You are not required to return the 1 (one) product you are claiming.
To claim your 30 Day Risk-Free Trial, please kindly contact us by email at customer@carerspk.com.
You will be refunded or credited for the price you paid when purchasing the item. Shipping costs are NOT eligible for credit or refund with our 30 Day Risk-Free Trial for changes of mind - only for products that are faulty, or not fit for purpose.
Items included in our 30 Day Risk Free Trial:
30-day risk-free trial and bundle pack purchase
If you purchase a bundle pack as a first-time customer, only 1 used product is eligible for a refund. All other items must comply with our change of mind or faulty/not fit for purpose returns policy to be eligible for a return.
CHANGE OF MIND RETURNS OR EXCHANGE FOR A NEW SIZE
We offer a product exchange or refund should you change your mind regarding your purchase or if you order the wrong size. Conditions you must comply with in order to be able to exchange your product purchase or receive a refund are stated below:
Products must be returned within 30 days of receiving the product
The product must be in unopened and in original condition
In order to receive an exchange or credit for your return, you will need to pay for the eligible items to be returned to our warehouse at your own expense.
Change of mind returns must be requested through our returns portal.
CARER recommends that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
Depending on where you live, processing timeframes may vary; Please allow up to 10 working days.
SALE AND CLEARANCE ITEMS
For items that are on sale or are on clearance, no change of mind returns are allowed. Returns are only allowed if the product is faulty, not fit for purpose.
FAULTY ITEMS
A refund, replacement or credit will be offered for product/s deemed faulty, not fit for purpose, or do not match the description.
Please contact our customer experience team at customer@carerspk.com so we can assess, investigate and resolve this issue for you.
Please provide our Customer Experience team with the following information:
If applying for multiple faults, you will be required to provide a photo of all items and their faults in one photo so that we can clearly identify the issue.
Our CARER customer experience team may require you to send back your products for inspection, and it is recommended you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
We will cover the cost of shipping to replace products that are faulty. Requests must be received through customer@carerspk.com.
IMPERFECT AND SECONDS ITEMS
If an item has been marked as ‘imperfect’ or as a ‘seconds’ item this sale is final meaning and under no circumstances can returns, exchanges or refunds be accommodated.
GIFT CARDS/VOUCHERS
No refunds will be provided to purchased gift cards.
CARER women's underwear W63 with Regular Absorbency is an excellent solution for women who experience light bladder leakage. These briefs are designed to provide both comfort and confidence, thanks to their discreet design and patented absorbent technology. The slim, breathable lining is strategically placed under the crotch to provide superior absorbency, while the 4-layer leakproof technology ensures the best protection against leaks
Moreover, the use of premium-quality fabric ensures breathability and minimizes tell-tale seams, making these briefs look and feel like ordinary underwear. With the ability to absorb up to 100ml/3.0 oz of liquid, these briefs offer reliable protection for women who need it most.
Overall, CARER women's underwear W63 with Regular Absorbency is a highly recommended product that offers both comfort and confidence to women experiencing light bladder leakage. With its discreet design, superior absorbency, and premium-quality fabric, these briefs are a reliable and effective solution for women seeking discreet protection.
How to wash?
Machine washable and tumble dryer, last for up to 250 washes.
For best results, wash with WARM or COOL water.
Why choose Carer pee-proof underwear for you or someone you care about?
✓ Superior absorbency and leak proofing
✓ Reusable to save you money
✓ Comfortable, breathable, hypoallergenic, and gentle on your skin
✓ Wider Panel to handle urinary leaks
✓ Machine washable and tumble dryable
✓ More eco-friendly and sustainable than disposable pads, liners
✓ Discreet "normal" underwear design and packaging
✓ Easy online order and delivery to your door
First-time user?
Subscribe to our newsletter by entering your email at the bottom of this page and get $11 off your online purchase.
(If you don't receive the confirmation email with the coupon code, please kindly check spam or search "carer".)
To make sure you choose the right size, we strongly advise that you measure yourself before ordering, rather than just guessing.
SIZE | WAIST(INCH) | WAIST(CM) |
S | 25 - 27" | 63 - 68 CM |
M | 28 - 30" | 71 - 76 CM |
L | 31 - 33" | 78 - 83 CM |
XL | 34 - 36" | 86 - 91 CM |
2XL | 37 - 40" | 93 - 101 CM |
Main Fabric: 100% Cotton
Pad: 70% Viscose 30% Polyester
CARE GUIDE
Step 1 - Wash your underwear before wearing them for the first time. This will activate the technology in the gusset for maximum absorbency.
Step 2 - Rinse in cold water after use <30°. Do not soak, just rinse until the water runs clear!
Step 3 - Hand wash or Machine wash with WARM or COOL water. In a laundry bag is even better!
Step 4 - Hang dry or Tumble dry
Carer pee proof underwear can be hand or machine washed just like your ordinary underwear. Besides, if you have no time or do not want to waste your time hanging them on the washing line, you can also safely pop them in the tumble dryer. However, please do not dry clean, do not use fabric softener, do not non-chlorine bleach.
The fit was true to size, the elastic waistband made me itchy, if it was a wider band and the elastic was hidden, it would be better. It is absorbent, with walking, sitting etc. the padded area seems to shift backwards. I think that if the pad was higher up by at least another 3 inches, I would feel comfortable. I am returning these.
I wear these on top of a disposable diaper. It is very helpful in covering the fact that I am wearing a diaper and provides a smooth look under clothes.
Wearing them overnight is a big plus also because it helps to contain any overflow which sometimes occurs. I am very happy with the quality and how well they come out of the wash. I highly recommend them.
Please carefully read through this returns policy as you are agreeing to this when you make a purchase from our website. Remember that our returns policy is in addition to, and does not exclude any of, your rights under Consumer Law.
For underwear, you must follow our wash and care instructions to get the maximum lifetime of use from our garments.
NEW USER - 30 DAY RISK-FREE TRIAL
A new user can make a claim on 1(one) used product purchased in the first order on our site if you are unsatisfied with this product, as part of our 30 Day Risk-Free Trial.
You are not required to return the 1 (one) product you are claiming.
To claim your 30 Day Risk-Free Trial, please kindly contact us by email at customer@carerspk.com.
You will be refunded or credited for the price you paid when purchasing the item. Shipping costs are NOT eligible for credit or refund with our 30 Day Risk-Free Trial for changes of mind - only for products that are faulty, or not fit for purpose.
Items included in our 30 Day Risk Free Trial:
30-day risk-free trial and bundle pack purchase
If you purchase a bundle pack as a first-time customer, only 1 used product is eligible for a refund. All other items must comply with our change of mind or faulty/not fit for purpose returns policy to be eligible for a return.
CHANGE OF MIND RETURNS OR EXCHANGE FOR A NEW SIZE
We offer a product exchange or refund should you change your mind regarding your purchase or if you order the wrong size. Conditions you must comply with in order to be able to exchange your product purchase or receive a refund are stated below:
Products must be returned within 30 days of receiving the product
The product must be in unopened and in original condition
In order to receive an exchange or credit for your return, you will need to pay for the eligible items to be returned to our warehouse at your own expense.
Change of mind returns must be requested through our returns portal.
We recommend that you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
Depending on where you live, processing timeframes may vary; Please allow up to 10 working days.
SALE AND CLEARANCE ITEMS
For items that are on sale or are on clearance, no change of mind returns are allowed. Returns are only allowed if the product is faulty, not fit for purpose.
FAULTY ITEMS
A refund, replacement or credit will be offered for product/s deemed faulty, not fit for purpose, or do not match the description.
Please contact our customer service team at customer@carerspk.com so we can assess, investigate and resolve this issue for you.
Please provide our customer service team with the following information:
If applying for multiple faults, you will be required to provide a photo of all items and their faults in one photo so that we can clearly identify the issue.
Our customer service team may require you to send back your products for inspection, and it is recommended you use a tracked postage service when returning items as we cannot be held responsible for lost or missing parcels.
We will cover the cost of shipping to replace products that are faulty. Requests must be received through customer@carerspk.com.
IMPERFECT AND SECONDS ITEMS
If an item has been marked as ‘imperfect’ or as a ‘seconds’ item this sale is final meaning and under no circumstances can returns, exchanges or refunds be accommodated.
GIFT CARDS/VOUCHERS
No refunds will be provided to purchased gift cards.
Contiguous United States Orders
For orders over US$59, shipping within the US is free.
For orders under US$59, shipping within the US is US$10.
Please allow an estimated delivery time of 5~10 weekdays (items may take longer to get to you during busy periods and public holidays).
Orders are sent via USPS tracked.
Expedited shipping is available within the USA only for $25.59. Expedited orders will be shipped with expected delivery time of 3~5 weekdays for the continental US
International Orders
For orders over US$59, shipping is free.
For orders under US$59, shipping is US$10.
Please allow an estimated delivery time of 10~25 weekdays (items may take longer to get to you during busy periods and public holidays).
SHIPPING METHODS |
SHIPPING TIME |
Standard Shipping |
Contiguous United States 5 ~10 weekdays Canada 10~20 weekdays Europe 10~15 weekdays Japan 10~15 weekdays Australia 12~25 weekdays |
Expedited Shipping (only for Contiguous United States) | 3~5 weekdays |
Notes:
1) Expedited Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1~3 weekdays processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.
Due to the Corona Virus pandemic, delivery dates are not guaranteed.
Orders placed on Saturday and Sunday will be processed on the following Monday. Orders with Expedited Shipping will be processed and shipped the same day if received by 9 AM CST.
For international orders, import duties, taxes, and charges are not included in shipping cost. Please check and know your country's customs tax before you choose the shipping method. If you have other questions, please feel free to contact us by email email at customer@carerspk.com.
The fit was true to size, the elastic waistband made me itchy, if it was a wider band and the elastic was hidden, it would be better. It is absorbent, with walking, sitting etc. the padded area seems to shift backwards. I think that if the pad was higher up by at least another 3 inches, I would feel comfortable. I am returning these.
I wear these on top of a disposable diaper. It is very helpful in covering the fact that I am wearing a diaper and provides a smooth look under clothes.
Wearing them overnight is a big plus also because it helps to contain any overflow which sometimes occurs. I am very happy with the quality and how well they come out of the wash. I highly recommend them.
Thanks for subscribing!
This email has been registered!