Welcome to the CARER rewards program! Rewards program is designed to give you back a little something each time you shop with us!. Once you've joined our reward program, you can upgrade and earn rewards with every purchase you make. By becoming a member, you agree to be bound by these Terms and Conditions.

You can choose to spend your points at the checkout, but please ensure you are logged into your account. Once your order is over US$100, you’ll have the option to redeem your points at check out. 

Please note that points will be deducted accordingly from your account upon redeeming a reward.

After every successful referral, you will receive a code via email for 15% off applicable on your next order with no minimum spend.

In order for referrals to count, they’ll need to register an account and successfully make their first order using your referral link.

Yes. Points expire within a year of points collection.

No. During the validity period of CARER points, if a refund of the entire order or part of the products in the order occurs, the corresponding proportion of CARER credits will be deducted, and the upgraded status of this order will also change.

If you no longer wish to be part of our Rewards program , kindly contact us here and ask to be un-enrolled. Please note that you will lose all the points you have accumulated. We’ll be thrilled to welcome you back should you wish to change your mind, but do note that your previously accumulated points would no longer be valid, and you would need to start collecting your points afresh from 0.

To see how many points you’ve accumulated, log in to your account by clicking on the profile icon in the top right corner of our homepage. Your points balance should appear right at the member of account page. Or click the right side floating button   to see your accumulated points.